Shipping Policy

At Diamond Empress Collections, we process and ship orders within 1-3 business days, and delivery times vary depending on the shipping method selected at checkout. Standard shipping typically takes 3-7 business days, while expedited shipping takes 2-3 business days. Please note that shipping times may be longer during peak seasons and holidays.

Once your order has shipped, you will receive a confirmation email with tracking information. We ship via USPS and UPS, and we are unable to ship to PO boxes or APO/FPO addresses.

If you need to make any changes to your shipping address or order details after your order has been placed, please contact us as soon as possible. We are unable to make changes to orders that have already been shipped.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We are dedicated to providing exceptional customer service and ensuring that you receive your order in a timely and efficient manner.